Our policies


Shipping

  • We offer worldwide shipping.
  • Orders are processed within 3-5 business days.
  • Delivery timelines may vary based on destination and customs procedures.
  • Customers are responsible for any applicable customs duties or import taxes.
  • Tracking details will be provided once the order is dispatched.

Returns & Exchanges

  • Returns and exchanges are accepted within 14 days of delivery.
  • Items must be unused, unwashed, and in original condition.
  • Custom or made-to-order items are not eligible for return.
  • Return shipping costs are the responsibility of the customer.
  • To initiate a return, please contact us at ( hellovastraindia@gmail.com / +91 9899248895 ).

Handmade Products

  • All our products are handcrafted by skilled artisans.
  • Slight variations in color, texture, or weave are natural characteristics of handmade items and reflect their unique beauty.

Payments

  • We accept all major credit/debit cards, PayPal, and UPI (for domestic orders).
  • All payments are processed securely.

Contact

For any assistance or queries, feel free to contact us:
📧 ( hellovastraindia@gmail.com )
📞 ( +91 9899248895 )