Our policies
Shipping
- We offer worldwide shipping.
- Orders are processed within 3-5 business days.
- Delivery timelines may vary based on destination and customs procedures.
- Customers are responsible for any applicable customs duties or import taxes.
- Tracking details will be provided once the order is dispatched.
Returns & Exchanges
- Returns and exchanges are accepted within 14 days of delivery.
- Items must be unused, unwashed, and in original condition.
- Custom or made-to-order items are not eligible for return.
- Return shipping costs are the responsibility of the customer.
- To initiate a return, please contact us at ( hellovastraindia@gmail.com / +91 9899248895 ).
Handmade Products
- All our products are handcrafted by skilled artisans.
- Slight variations in color, texture, or weave are natural characteristics of handmade items and reflect their unique beauty.
Payments
- We accept all major credit/debit cards, PayPal, and UPI (for domestic orders).
- All payments are processed securely.
Contact
For any assistance or queries, feel free to contact us:
📧 ( hellovastraindia@gmail.com )
📞 ( +91 9899248895 )